Job Description / Responsibility
Answer and assist customer`s calls
Handle customer`s shipment tracking inquiries
Provide product & service information,and other general information
Respond to inquiries, complaints and reported problems and bringing these problems to a satisfactory conclusion(resolving problems on the spot)
Replay customer service queries and complaints to related teams.

Educational Requirements
Business Graduate preferably BBA from a reputed university

Experience Requirements
0 to 1 year(s)
The applicants should have experience in the following area(s):
Call Centre Training

Additional Job Requirements
Age 23 to 28 year(s)
Only females are allowed to apply.
Good communicative and convincing skills for customer satisfaction.
Good communication skill in Bangla & English is required
Must be Punctual and should have positive attitude
Experience candidates will get the preference

Salary Range
TK. 10000

Other Benefits
Insurance, Medical Outpatient allowance, Two festival bonus, Provident Fund,Gratuity Etc.

Send your CV to prianka.bhattacharjee@aramex.com